What is the Mule Bag?


How do big retailers ship?

The large retailers often don't give their parcels directly to couriers like DHL and UPS, especially for international shipping. They ship their orders using freight forwarders.


Freight forwarders

Freight forwarders combine the volume they receive from the retailers and use it to negotiate bulk discounts with couriers. These savings can often be as much as 80% cheaper than prices at the Post Office.

The couriers used to deliver the parcels are often exactly the same couriers as the Post Office would use, just way cheaper. For example, with Royal Mail, a parcel to the US will probably be delivered with USPS. Same with the Mule Bag.


How do I get access to that?

Accessing freight forwarders is very challenging for a small business. They often require you to integrate complicated APls that require the help of an expensive software engineer. Then you have to display all of their complicated pricing to your customers, it's a nightmare.

The Mule Bag changes all that.


So how does it actually work?

The Mule Bag is a bulk shipping tool, and is only useful for someone sending at least 2 international or at least 7 domestic parcels at the same time. It is its own courier service and has no relationship with the other couriers on our platform.

Having entered the dimensions, weight and address of your parcels, choose the Mule Bag on our couriers page. Once you’ve paid, print and attach the shipping labels onto the corresponding parcels.

Then, put these parcels inside the Transit Bag - this is just any sturdy container like a cardboard box or a strong mailing bag.

You will have to pay for the cost of the Transit Bag. The more parcels you purchase at once, the more the cost of the Transit Bag is spread out over these parcels. That’s why it’s only useful as a bulk shipping service.

You will be sent a shipping label to attach to the Transit Bag. Having done so, give the Transit Bag to the courier, either at a drop-off point or when it is collected from your location. The courier will take the Transit Bag with all of your parcels inside to the freight forwarder.

The freight forwarder will open the Transit Bag and inject the parcels into the courier networks. Then, they will be taken to their respective destinations, normally delivered by the national courier of the destination country.


You should also know

The parcels are tracked from start to finish as well as being protected up to £50 for free for any loss or damage.

You can monitor and share the tracking from your mobile or laptop.

All parcels sent with the Mule Bag are carbon neutral.

If you have one, add the option to your checkout page so your customers can see how cheap international shipping is. This should help bump up your international sales.