This guide lists the items you cannot send through our services.
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Cleaning products
- Compressed Air & Empty Cylinders
- Cosmetics
- Documents
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnetised material - with a magnetic field strength of 0.159A/m or more at a distance of 2.1m from the outside of the package
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Pathogens - things that can cause disease, such as a virus. Pathogens in the Risk Group 4 and selected Risk Group 3 listed in Schedule 9, Part 5 of the latest edition of the Control of Substances Hazardous to Health Regulations are prohibited. For example: clinical; environmental and medical waste; Ebola and anthrax.
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Sofa
- Spectacles, Glasses, Sunglasses (Evri, Landmark)
- UN2814 or UN2900 Infectious substances - these are classified at Division 6.2 of the 2005-2006 Edition Technical Instructions for the Safe Transport of Dangerous Goods by Air published by International Civil Aviation Organisation (ICAO)
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Parcel protection must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Coffee (Outside EU) (DPD, Landmark)
- Compressed Air & Empty Cylinders
- Cosmetics
- Document (Outside EU)
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnets
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Personal Effects (Suitcases Or Personal Belongings) (DPD)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Protein/Supplements/Vitamins/Health Shakes (DPD, OCS, Landmark)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Soap (DPD, OCS, Landmark)
- Sofa
- Tea (Outside of EU) (DPD, Landmark)
- Tyre / Wheel (Parcelforce, TNT, Yodel, DPD)
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Parcel protection must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Non Perishable Food Items. (Including Pasta, Biscuit, Cereal, Canned Food Etc.)
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Compressed Air & Empty Cylinders
- Cosmetics
- Document (Outside EU)
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnets
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Sofa
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Parcel protection must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Compressed Air & Empty Cylinders
- Cosmetics
- Document (Outside EU)
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnets
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Sofa
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Parcel protection must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Compressed Air & Empty Cylinders
- Cosmetics
- Document (Outside EU)
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnets
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Sofa
- Spectacles, Glasses, Sunglasses (Evri, Landmark)
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Parcel protection must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Live animals
- Meat and edible meat offal
- Fish and crustaceans, molluscs and other aquatic invertebrates
- Dairy produce; birds' eggs; natural honey; edible products of animal origin, not elsewhere specified or included
- Products of animal origin, not elsewhere specified or included
- Live trees and other plants; bulbs, roots and the like; cut flowers and ornamental foliage
- Edible vegetables and certain roots and tubers
- Edible fruit and nuts; peel of citrus fruit or melons
- Cereals
- Vegetable plaiting materials; vegetable products not elsewhere specified or included
- Animal, vegetable or microbial fats and oils and their cleavage products; prepared edible fats; animal or vegetable waxes
- Preparations of meat, of fish, of crustaceans, molluscs or other aquatic invertebrates, or of insects
- Beverages, spirits and vinegar
- Residues and waste from the food industries; prepared animal fodder
- Tobacco and manufactured tobacco substitutes; products, whether or not containing nicotine, intended for inhalation without combustion; other nicotine containing products intended for the intake of nicotine into the human body
- Salt; sulphur; earths and stone; plastering materials, lime and cement
- Ores, slag and ash
- Mineral fuels, mineral oils and products of their distillation; bituminous substances; mineral waxes
- Inorganic chemicals; organic or inorganic compounds of precious metals, of rare-earth metals, of radioactive elements or of isotopes
- Organic chemicals
- Albuminoidal substances; modified starches; glues; enzymes
- Explosives; pyrotechnic products; matches; pyrophoric alloys; certain combustible preparations
- Raw hides and skins (other than furskins) and leather
- Furskins and artificial fur; manufactures thereof
- Cork and articles of cork
- Pulp of wood or of other fibrous cellulosic material; recovered (waste and scrap) paper or paperboard
- Arms and ammunition; parts and accessories thereof
- Complete industrial plant
- Coffee, whether or not roasted or decaffeinated; coffee husks and skins; coffee substitutes containing coffee in any proportion
- Tea, whether or not flavoured
- Maté
- Wheat or meslin flour
- Groundnuts, not roasted or otherwise cooked, whether or not shelled or broken
- Linseed, whether or not broken
- Rape or colza seeds, whether or not broken
- Sunflower seeds, whether or not broken
- Cereal straw and husks, unprepared, whether or not chopped, ground, pressed or in the form of pellets
- Swedes, mangolds, fodder roots, hay, lucerne (alfalfa), clover, sainfoin, forage kale, lupines, vetches and similar forage products, whether or not in the form of pellets
- Sugar confectionery (including white chocolate), not containing cocoa
- Malt extract; food preparations of flour, groats, meal, starch or malt extract, not containing cocoa or containing less than 40 % by weight of cocoa calculated on a totally defatted basis, not elsewhere specified or included; food preparations of goods of headings 0401 to 0404, not containing cocoa or containing less than 5 % by weight of cocoa calculated on a totally defatted basis, not elsewhere specified or included
- Bread, pastry, cakes, biscuits and other bakers' wares, whether or not containing cocoa; communion wafers, empty cachets of a kind suitable for pharmaceutical use, sealing wafers, rice paper and similar products
- Other vegetables prepared or preserved otherwise than by vinegar or acetic acid, frozen
- Other vegetables prepared or preserved otherwise than by vinegar or acetic acid, not frozen
- Fruit or nut juices (including grape must and coconut water) and vegetable juices, unfermented and not containing added spirit, whether or not containing added sugar or other sweetening matter
- Extracts, essences and concentrates, of coffee, tea or maté and preparations with a basis of these products or with a basis of coffee, tea or maté; roasted chicory and other roasted coffee substitutes, and extracts, essences and concentrates thereof
- Sauces and preparations therefor; mixed condiments and mixed seasonings; mustard flour and meal and prepared mustard
- Soups and broths and preparations therefor; homogenised composite food preparations
- Ice cream and other edible ice, whether or not containing cocoa
- Glands and other organs for organo-therapeutic uses, dried, whether or not powdered; extracts of glands or other organs or of their secretions for organo-therapeutic uses; heparin and its salts; other human or animal substances prepared for therapeutic or prophylactic uses, not elsewhere specified or included
- Human blood; animal blood prepared for therapeutic, prophylactic or diagnostic uses; antisera, other blood fractions and immunological products, whether or not modified or obtained by means of biotechnological processes; vaccines, toxins, cultures of micro-organisms (excluding yeasts) and similar products; cell cultures, whether or not modified
- Medicaments (excluding goods of heading 3002, 3005 or 3006) consisting of two or more constituents which have been mixed together for therapeutic or prophylactic uses, not put up in measured doses or in forms or packings for retail sale
- Medicaments (excluding goods of heading 3002, 3005 or 3006) consisting of mixed or unmixed products for therapeutic or prophylactic uses, put up in measured doses (including those in the form of transdermal administration systems) or in forms or packings for retail sale
- Animal or vegetable fertilisers, whether or not mixed together or chemically treated; fertilisers produced by the mixing or chemical treatment of animal or vegetable products
- Perfumes and toilet waters
- Lubricating preparations (including cutting-oil preparations, bolt or nut release preparations, anti-rust or anti-corrosion preparations and mould-release preparations, based on lubricants) and preparations of a kind used for the oil or grease treatment of textile materials, leather, furskins or other materials, but excluding preparations containing, as basic constituents, 70 % or more by weight of petroleum oils or of oils obtained from bituminous minerals
- Anti-knock preparations, oxidation inhibitors, gum inhibitors, viscosity improvers, anti-corrosive preparations and other prepared additives, for mineral oils (including gasoline) or for other liquids used for the same purposes as mineral oils
- Mixed alkylbenzenes and mixed alkylnaphthalenes, other than those of heading 2707 or 2902
- Residual products of the chemical or allied industries, not elsewhere specified or included; municipal waste; sewage sludge; other wastes specified in note 6 to this chapter
- Biodiesel and mixtures thereof, not containing or containing less than 70 % by weight of petroleum oils or oils obtained from bituminous minerals
- Articles of gut (other than silkworm gut), of goldbeater's skin, of bladders or of tendons
- Wood in the rough, whether or not stripped of bark or sapwood, or roughly squared
- Hoopwood; split poles; piles, pickets and stakes of wood, pointed but not sawn lengthwise; wooden sticks, roughly trimmed but not turned, bent or otherwise worked, suitable for the manufacture of walking sticks, umbrellas, tool handles or the like; chipwood and the like
- Wood wool; wood flour
- Railway or tramway sleepers (cross-ties) of wood
- Wood sawn or chipped lengthwise, sliced or peeled, whether or not planed, sanded or end-jointed, of a thickness exceeding 6 mm
- Wool, not carded or combed
- Fine or coarse animal hair, not carded or combed
- Waste of wool or of fine or coarse animal hair, including yarn waste but excluding garnetted stock
- Worn clothing and other worn articles
- Used or new rags, scrap twine, cordage, rope and cables and worn-out articles of twine, cordage, rope or cables, of textile materials
- Skins and other parts of birds with their feathers or down, feathers, parts of feathers, down and articles thereof (other than goods of heading 0505 and worked quills and scapes)
- Pearls, natural or cultured, whether or not worked or graded but not strung, mounted or set; pearls, natural or cultured, temporarily strung for convenience of transport
- Diamonds, whether or not worked, but not mounted or set
- Precious stones (other than diamonds) and semi-precious stones, whether or not worked or graded but not strung, mounted or set; ungraded precious stones (other than diamonds) and semi-precious stones, temporarily strung for convenience of transport
- Synthetic or reconstructed precious or semi-precious stones, whether or not worked or graded but not strung, mounted or set; ungraded synthetic or reconstructed precious or semi-precious stones, temporarily strung for convenience of transport
- Dust and powder of natural or synthetic precious or semi-precious stones
- Lasers, other than laser diodes; other optical appliances and instruments, not specified or included elsewhere in this chapter
- Worked ivory, bone, tortoiseshell, horn, antlers, coral, mother-of-pearl and other animal carving material, and articles of these materials (including articles obtained by moulding)
- Seeds
- Of watermelon (egusi, Citrullus spp.) seeds Groundnut flours and meals
- Hop cones, neither ground nor powdered nor in the form of pellets
- Hop cones, ground, powdered or in the form of pellets; lupulin
- Of hops
- Containing eggs
- Stuffed pasta, whether or not cooked or otherwise prepared
- Groundnuts
- Nuts, ground nuts or other seeds
- Sodium nitrate
- Solid Fertilisers
- Essential oils, other than those of citrus fruits
- Shampoos
- Petroleum sulphonates, excluding petroleum sulphonates of alkali metals, of ammonium or of ethanolamines; thiophenated sulphonic acids of oils obtained from bituminous minerals, and their salts
- Cellulose nitrates (including collodions)
- Of bamboo
- Wood charcoal (including shell or nut charcoal), whether or not agglomerated
- Textiles or textiles articles of True Hemp, raw or retted
- Prepared foodstuffs; beverages, spirits and vinegar; tobacco and manufactured tobacco substitutes, Chocolate - not filled
- Vegetable Products
- Sugars and sugar confectionery
- Chocolate
- Preparations of cereals, flour, starch or milk; pastrycooks' products
- Gherkins
- Miscellaneous edible preparations
- Miscellaneous edible preparations, Containing no milkfats, milk proteins, sucrose, isoglucose, glucose or starch or containing less than 1,5 % milkfat, 2,5 % milk proteins, 5 % sucrose or isoglucose, 5 % glucose or starch
- Miscellaneous edible preparations, Preparations with a basis of these extracts, essences or concentrates or with a basis of coffee, other
- Miscellaneous edible preparations, containing less than 65 % by net weight of added cane or beet sugar of subheading 1701 91 to 1701 99
- Food preparations not elsewhere specified or included
- Textiles and textile articles - other
- Jerseys and pullovers, containing at least 50 % by weight of wool and weighing 600 g or more per article
- Civil aircraft goods
- Compasses for use in civil aircrafts
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Parcel protection must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Animals Or Organisms Of Any Form
- Any Perishable Goods Or Perishable Food
- Batteries And Items Containing Built In Batteries
- Biological Samples
- Compressed Air & Empty Cylinders
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Explosives, Fire Extinguishers, Lighters Including New, Used And Empty, Fireworks And Christmas Crackers. Items Containing Alcohol, Flammable Or Explosive Substances.
- Illegal Goods - Including Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Large Vehicle Parts - Including Vehicle Panels, Spoilers, Doors Or Engines, Any Car Parts Containing Oil Or Liquids Or Items Related To
- Liquids, Creams, Oils, Wax Or Gels
- Medical Equipment
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Stamps (Unless Franked) And Any Financial Documents.
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Radioactive Materials
- Weapons - Including Replicas Or Ammunition
- White Goods Including Cooker Hoods Or Hot Tubs
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Parcel protection must be taken out for any loss to be claimed).
- Antiques
- Any Type Of Wooden Flooring Including Laminate
- Coffee Machines, Coffee Grinders, Coffee Roasters
- Cycles, Bicycles, Unicycles, Tricycles.
- Electrical Appliances - Such As Cameras, Monitors, Computers, Drones, Tvs Or Items Related To
- Fishing Rods
- Furniture
- Knitting Machines Or Sewing Machines
- Models, Kits
- Musical Instruments Including Amplifiers, Speakers Or Turntables. All Musical Instruments Must Be Sent In A Hard Case And Boxed
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboards
- Telescopes Or Microscopes
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone / Granite / Marble
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirrors, Spectacles, Windows, Perspex
- Packaging - Including The Box, Media Packaging, Suitcases Used As Packaging
- Precious Metals And Stones - Including Gold, Silver, Gems, Diamond - Including In Jewellery Form
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes
- Watches