Prohibited items
This guide lists the items you cannot send through our services.
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Compressed Air & Empty Cylinders
- Cosmetics
- Documents
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnets
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Sofa
- Spectacles, Glasses, Sunglasses (Hermes, MyHermes, Landmark)
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Insurance must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Coffee (Outside EU) (DPD, Landmark)
- Compressed Air & Empty Cylinders
- Cosmetics
- Document (Outside EU)
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnets
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Personal Effects (Suitcases Or Personal Belongings) (DPD)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Protein/Supplements/Vitamins/Health Shakes (DPD, OCS, Landmark)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Soap (DPD, OCS, Landmark)
- Sofa
- Tea (Outside of EU) (DPD, Landmark)
- Tyre / Wheel (Parcelforce, TNT, Yodel, DPD)
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Insurance must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Non Perishable Food Items. (Including Pasta, Biscuit, Cereal, Canned Food Etc.)
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Compressed Air & Empty Cylinders
- Cosmetics
- Document (Outside EU)
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnets
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Sofa
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Insurance must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Compressed Air & Empty Cylinders
- Cosmetics
- Document (Outside EU)
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnets
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Sofa
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Insurance must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc.
- Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc.
- Biological Samples
- Books [to China]
- Christmas Crackers
- Compressed Air & Empty Cylinders
- Cosmetics
- Document (Outside EU)
- Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
- Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
- Geochron
- Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances.
- Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country.
- Kayaks
- Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc.
- Magnets
- Mattress
- Medical Equipment
- Milk Powder (Formula)
- Mobile Phones/SIM Card Outside The EU
- Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc.
- Negotiable Documents Including Passports, Driving Licences Etc.
- Non Perishable Food Items (Internationally) (Including pet food)
- Oxidising Materials And Peroxides (Including Hair Dyes)
- Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all)
- Plant
- Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
- Pornographic Material And Obscene Publications
- Printer Toner/ Ink Cartridges (International Parcels Only)
- Radioactive Materials
- Religious Items Or Any Items Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
- Scented Candles (OCS services to New Zealand)
- Seeds (International orders)
- Settee
- Sofa
- Spectacles, Glasses, Sunglasses (Hermes, MyHermes, Landmark)
- Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc.
- Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc.
- White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc)
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Insurance must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Collectable items
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch
- Live animals
- Meat and edible meat offal
- Fish and crustaceans, molluscs and other aquatic invertebrates
- Dairy produce; birds eggs; natural honey; edible products of animal origin
- Products of animal origin, not elsewhere specified or included
- Live trees and other plants; bulbs, roots; cut flowers and ornamental foliage
- Edible vegetables and certain roots and tubers
- Vegetable plaiting materials; vegetable products not elsewhere specified or included
- Animal or Vegetable Fats and Oils and their Cleavage Products..
- Preparations of meat, of fish or of crustaceans, molluscs or other aquatic invertebrates
- Beverages, spirits and vinegar
- Residues and waste from the food industries; prepared animal fodder
- Tobacco and manufactured tobacco substitutes
- Salt; sulphur; earths and stone; plastering materials, lime and cement
- Ores, slag and ash
- Mineral fuels, mineral oils; mineral waxes
- Inorganic chemicals; compounds of precious metals
- Organic chemicals
- Albuminoidal substances; modified starches; glues; enzymes
- Explosives; pyrotechnic products; matches; pyrophoric alloys; certain combustible preparations
- Raw hides and skins (other than furskins) and leather
- Furskins and artificial fur; manufactures thereof
- Cork and articles of cork
- Arms and ammunition; parts and accessories thereof
- Melons (including watermelons) and papaws (papayas), fresh
- Apples, pears and quinces, fresh
- Apricots, cherries, peaches (including nectarines), plums and sloes, fresh
- Other fruit, fresh
- Fruit and nuts, uncooked or cooked by steaming or boiling in water, frozen, whether or not containing added sugar or other sweetening matter
- Fruit and nuts, provisionally preserved (for example, by sulphur dioxide gas, in brine, in sulphur water or in other preservative solutions), but unsuitable in that state for immediate consumption
- Coffee, whether or not roasted or decaffeinated; coffee husks and skins; coffee substitutes containing coffee in any proportion
- Tea, whether or not flavoured
- Maté
- Ice cream and other edible ice, whether or not containing cocoa
- Glands and other organs for organo-therapeutic uses, dried, whether or not powdered; extracts of glands or other organs or of their secretions for organo-therapeutic uses; heparin and its salts; other human or animal substances prepared for therapeutic or prophylactic uses, not elsewhere specified or included
- Human blood; animal blood prepared for therapeutic, prophylactic or diagnostic uses; antisera, other blood fractions and immunological products, whether or not modified or obtained by means of biotechnological processes; vaccines, toxins, cultures of micro-organisms (excluding yeasts) and similar products
- Animal or vegetable fertilisers, whether or not mixed together or chemically treated; fertilisers produced by the mixing or chemical treatment of animal or vegetable products
- Pearls, natural or cultured, whether or not worked or graded but not strung, mounted or set; pearls, natural or cultured, temporarily strung for convenience of transport
- Diamonds, whether or not worked, but not mounted or set
- Worked ivory, bone, tortoiseshell, horn, antlers, coral, mother-of-pearl and other animal carving material, and articles of these materials (including articles obtained by moulding)
- Chocolate and other food preparations containing cocoa; Other, in blocks, slabs or bars
- Chocolate and other food preparations containing cocoa; Preparations containing cocoa for making beverages
- Malt extract; food preparations of flour, groats, meal, starch or malt extract, not containing cocoa or containing less than 40 % by weight of cocoa calculated on a totally defatted basis, not elsewhere specified or included; food preparations of goods of headings 0401 to 0404, not containing cocoa or containing less than 5 % by weight of cocoa calculated on a totally defatted basis, not elsewhere specified or included
- Bread, pastry, cakes, biscuits and other bakers' wares, whether or not containing cocoa; communion wafers, empty cachets of a kind suitable for pharmaceutical use, sealing wafers, rice paper and similar products; Sweet biscuits; waffles and wafers; Sweet biscuits
- Bread, pastry, cakes, biscuits and other bakers' wares, whether or not containing cocoa; communion wafers, empty cachets of a kind suitable for pharmaceutical use, sealing wafers, rice paper and similar products
- Vegetables, fruit, nuts and other edible parts of plants, prepared or preserved by vinegar or acetic acid; Cucumbers and gherkins
- Food preparations not elsewhere specified or included; Containing less than 70 % by weight of sucrose (including invert sugar expressed as sucrose)
- Men's or boys' overcoats, car coats, capes, cloaks, anoraks (including ski jackets), windcheaters, wind-jackets and similar articles, other than those of heading; Overcoats, raincoats, car coats, capes, cloaks and similar articles; Of cotton; Of a weight, per garment, exceeding 1 kg
- Men's or boys' overcoats, car coats, capes, cloaks, anoraks (including ski jackets), windcheaters, wind-jackets and similar articles, other than those of heading; Overcoats, raincoats, car coats, capes, cloaks and similar articles; Of man-made fibres; Of a weight, per garment, exceeding 1 kg
- Women's or girls' overcoats, car coats, capes, cloaks, anoraks (including ski jackets), windcheaters, wind-jackets and similar articles, other than those of heading ; Overcoats, raincoats, car coats, capes, cloaks and similar articles; Of man-made fibres; Of a weight, per garment, exceeding 1 kg
- Women's or girls' overcoats, car coats, capes, cloaks, anoraks (including ski jackets), windcheaters, wind-jackets and similar articles, other than those of heading 6204; Of other textile materials
Items Protected For Loss Only:
The services provided to us by the couriers will send the following items, however, they will not protect for any damage.
If the item is lost within their network they will refund the cost of the carriage and the items value (Insurance must be taken out for any loss to be claimed).
- Antiques, Items Over 100 Years Old.
- Bicycle
- Coffee Machine, Coffee Grinder, Coffee Roaster
- Cycles, Bicycles, Unicycles, Tricycles.
- Dinner Sets
- Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content.
- Floor Boards, Laminate, Wooden Flooring
- Fossils
- Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices (Must Be Within The Service Dimensions)
- Glider
- Knitting Machine, Sewing Machine
- Ladders
- Luggage
- Models, Kits
- Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed.
- Non Perishable Food Items Sent Domestically, Including Pasta, Biscuit, Cereal, Canned Food Etc. (Also Includes Dry Pet Food)
- Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.)
- Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items.
- Surfboard
- Telescope, Microscope
- Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings
No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
Any person sending such an item does so at their own risk:
- Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Clay, Granite, Marble, Vase, Pottery, Plates Etc.
- Delicate Items
- Documents (Where Not Prohibited)
- Fishing Rods
- Fragile Items (all)
- Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc.
- Hamper
- Lenses
- Lights, Lighting, Lamps, Lampshades, Chandeliers Etc.
- Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc
- Pewter Figures
- Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form)
- Shower Screen
- SIM Cards (Where Not Prohibited)
- Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc.
- Stoneware, Statues, Statuettes, Marble
- Torches
- Vermiculite Board
- Watch